Shipping & Returns

Last Updated: August 12, 2026

Thank you for shopping with us! Below are the terms and conditions that constitute our Shipping and Returns Policy.

1. SHIPPING & FULFILLMENT TIMES

• Processing Time: All orders are processed within 5 business days. Orders are not shipped on weekends or holidays.
• Shipment Confirmation & Tracking: Once your order has shipped, you will receive an email notification from our system containing your tracking number(s).
• Damages & Lost Packages: We are not liable for any products damaged or lost during transit. If you received your order damaged, or if your tracking shows delivered but you cannot find the package, please contact the shipment carrier directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
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2. NO RETURNS, EXCHANGES, OR REFUNDS (ALL SALES FINAL)

• Strict Policy: All sales are final. Once an order has been submitted and payment is processed, it cannot be canceled, changed, returned, or exchanged.
• No Buyer's Remorse Refunds: We do not offer refunds or store credit for buyer's remorse, accidental orders, or if you change your mind after purchase. Please review your cart carefully before completing checkout.
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3. EXCEPTIONS FOR SELLER ERRORS

‍We only offer replacements or resolutions in the following rare circumstances:
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• Wrong Item Sent: If you receive a completely different item or variant than what is listed on your order confirmation.
• Defective or Damaged Before Shipment: If the product has a clear manufacturing defect prior to being handed off to the shipping carrier.

If either of these exceptions applies to your order, you must contact us at min@frommin.com within three days of delivery with your order number and clear photographic proof of the issue.

4. CONTACT INFORMATION

‍For any questions regarding our shipping procedures or sales policy, please contact us at min@frommin.com

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